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Customer Code of Satisfaction

Door Systems
Grange Metalwork Exclusive Gates (opens in new window)

Customer Code of Satisfaction
  • To manufacture, install and maintain all orders to the highest standard
  • To respond to all call-outs for repair at least within 4 hours of initial contact
  • To carry out all work in accordance with the ISO 9011-2000 standard
  • To carry out all work in accordance with the ISO 14001 standard and in conjunction with Grange Door Systems' environmental policy
  • To minimise any degradation of the environment and recycle all waste materials where possible,
  • To complete all work with our own highly-trained staff: no Grange Door Systems work is subcontracted
  • To invite all customers to complete the on-line questionnaire (or, if preferred, download and submit in paper work) on completion of the order.  For every questionnaire returned, £5 will be donated to the Edinburgh Marie Curie Cancer Research Centre.
Grange Door Systems aims to be the best in its field.
This is our public code of satisfaction to which we will work at all times.

Kevin Reilly
Managing Director

Grange Door Systems, Unit 18/8 Dryden Road, Bilston Glen Industrial Estate, Edinburgh, EH20 9LZ
Tel: 0131 440 7000 Email: sales@grangedoor.com
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