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Customer
Code of Satisfaction
- To manufacture, install
and maintain all orders to
the highest standard
- To respond to all call-outs for repair at least
within 4 hours of initial contact
- To carry out all work in accordance with the ISO
9011-2000 standard
- To carry out all work in accordance with the ISO 14001 standard
and in conjunction with Grange Door Systems' environmental policy
- To
minimise any degradation of the environment and recycle all waste materials
where possible,
- To complete all work with our own highly-trained staff: no Grange
Door Systems work is subcontracted
- To invite all customers to complete the on-line
questionnaire (or, if preferred, download and submit in paper work)
on completion of the order. For every questionnaire returned, £5
will be donated to the Edinburgh Marie Curie Cancer Research Centre.
Grange Door Systems aims to be the best in its field.
This is our public code of satisfaction to which we will work at
all times.
Kevin Reilly
Managing Director
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